Transactions to your betting account can sometimes experience delays due to network loads. In this article, we'll explore the reasons behind such delays and provide a guide on checking the status of your transactions. Understanding these processes ensures a smoother experience and helps you stay informed about the progress of your betting account transactions.
How to Check Transaction Status?
Login to Your Betting Account: Start by logging into your betting account using your credentials.
Go to Your Personal Account Page: Click on the top right icon as shown below.
Navigate to Payment History: Look for the 'Payment History' found in the menu.
Check Transaction Status: Locate the specific transaction and check its status.
Deposit
Deposit
Declined status: There may be several reasons that may stop you from making a deposit to your account.
Contact your rightful payment system if the problem persists.
In-processing Status: Sometimes it may happen due to network error or not activating your transaction.
These delays may take 1-5 hours, if the timeframe passes then contact support.
Completed Status: the funds should be successfully credited to the main balance of the betting account.
Withdrawal
Withdrawal
Declined status: there may be several reasons that may affect withdrawing from your account, please consider the following;
Use 70% of the last deposit you made. (Or contact support to get 5% deducted as commission to withdraw the rest amount).
Withdrawal via the selected system isn’t available.
Your account may have a payout limit.
Active Bonus: An active bonus may not allow you to request a withdrawal.
Pass Verification: you can only withdraw up to Rs. 7,500 without verification.
How to pass verification?
How to check Active bonus?
Canceled status: This could be due to the payment system or technical errors. (Your funds should be returned back to your account's main balance)
Completed Status: Funds have successfully debited from your betting account.
Note: Certain payment methods may require additional days for the funds to be credited.
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