First and foremost, we strongly recommend to all of our users that the name used at the time of registration is their legal name (as shown in their ID) to avoid verification issues in the future. However, in the event that you have incorrectly specified the account holder's name, then it may be possible to undergo a name correction process.
In order to go through name correction Just shoot us a quick email at support@parimatch.in or Contact us via the live chat and we'll take care of the rest. Here's what we need to get started:
1. A photo of an additional document (like your Pan card or international passport) where your full name is clearly visible.
2. Share the answer to a secret question.
3. Fill us in on why there's a difference in the name or surname on your document compared to your Parimatch account.
NOTE:
It may not always be possible to always undergo a name correction process as it is ultimately at the discretion of the verification department