The email address correction procedure will vary based on the error made in specifying the email address during account registration. Therefore we will outline each scenario for the email correction process.

This is the easiest type of correction that can be made for email. To briefly explain, a domain name is the company offering the email service (for example Gmail, Outlook, AOL, Yahoo). If the issue is simply an incorrect domain name then you can send a request via messenger, chats, or email and they will assist you accordingly.

For example, if the client accidentally typed johndoe123@gamil.com instead of johndoe123@gmail.com, then this can be easily corrected by the concerned department.

This type of error is usually more tedious to correct as it depends on a couple of factors. Therefore we will split the correction process based on each specific case below.

If there is no financial history in your Parimatch account (i.e. no successful deposits), then you can simply send a request via messenger, chat, or email and we will assist you accordingly.

If there is financial history in your Parimatch account (i.e. successful deposits), then you will have to verify your account first. After your account is verified, please follow the steps below:

To update your email address, please follow these steps:

Ensure clarity in the video and documents. Once we have all the information, we'll proceed with the update promptly. Reach out if you need assistance. Thank you for your cooperation.
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We hope that the scenarios above clarify any potential queries you may have regarding the E-mail address correction procedure.