The phone number correction procedure will vary based on the error made in specifying the phone number during account registration. Therefore we will outline each scenario for the phone number correction process.
Case 1: Partial/Complete Correction of Phone Number (no financial history)
If there is no financial history in your Parimatch account (i.e. no successful deposits), then you can simply send a request directly to our team via messenger, chat, or email and we will assist you accordingly.
Case 2: Partial/Complete Correction of Phone Number (financial history)
If there is financial history in your Parimatch account (i.e. successful deposits), then you will have to verify your account first. After your account is verified, please follow the steps below:
To update your Phone number, please follow these steps:
Record a video of yourself holding:
Your Aadhar Card/Pan Card
A paper with your Name, Surname, today's date, and 'Phone Number change For Parimatch.'
Provide in writing:
Your Betting account ID
Your new Phone number
Brief reason for the change
All data must be clearly visible and should not be blurred or overexposed. Your personal data will be changed once you provide all the aforementioned details.