As a general rule, we do not charge any fees for top-ups and withdrawals.
However, payment service providers may impose fees, charges, or commissions on deposits and withdrawals. Therefore, before making a deposit or withdrawal request, please check with your bank or payment service provider to determine if any fees or charges apply. Ensure that these fees and charges are acceptable to you.
NOTE:
If the client makes "empty" or inappropriate transactions to deposit into the gaming account, the company reserves the right to impose individual commissions on the client's future financial transactions. These commissions will not exceed 5% + 0.4 EUR (or the equivalent in the gaming account currency) per transaction.
Additionally, if the client continues to make such transactions, the company may impose a different commission structure, which will not exceed 2% or 5 EUR (or the equivalent in the gaming account currency) per transaction, depending on which amount is higher.
Please note that this policy does not pertain to taxes, as different rules apply in those cases. For more information on the taxation of winnings and withdrawals, refer to our article "Are any winnings and withdrawals subject to taxation?".