Though it's rare, there are instances where your deposit may not be processed successfully. If you've encountered a failed deposit, don't worry! There could be a number of reasons why this happens. Let's go over some of the most common causes:

Certain payment methods require you to activate the Transaction ID before completing your deposit. One such example is the UPI payment method. If you haven't activated the Transaction ID, your deposit may not go through.

This is a simple step that can be easily overlooked, but it's essential for the transaction to be completed successfully. If this was the cause of your failed deposit, your funds will automatically be returned to your bank account.

If you're unsure how to activate your Transaction ID, don't hesitate to contact our customer support team, and they'll guide you through the process.

Check the Transaction ID: Make sure that any necessary steps, like activating the Transaction ID, have been completed.

Wait for Your Refund: In the case of a failed transaction, your funds will be returned to your account.

Contact Support: If you're still unsure about what happened or need help resolving the issue, our customer support team is always available to assist you.

Remember, deposit issues are typically rare, and our team is here to make sure your experience is as smooth as possible.